Cancellation policy

Purchase cancellations options are detailed below. All questions should be directed to austin@wallsfurniture.com or call us at 765-626-1000.

In Stock 

When you purchase an in stock item, these items are in stock at one of our vendors warehouses and have to be shipped to us. You can cancel a paid in stock order within 3 days of order placement that has not yet shipped to us from the vendor. If the order has been shipped to us, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.

Pre-orders 

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. You can cancel a paid pre-order order that has not yet been shipped to us. If the order has been shipped to us, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.